I am writing this review because a few months ago we were lost as what to do for a new home. We recently had moved to the area and knew we wanted the Pensacola area to be our home for many years, we worked with many different people/brokers/builders who didn't take the time or listen to our needs and wants.
That all changed when we found Keith Furrow.
Keith met us during the Holidays, in the evening on a Saturday to show us a Flynn Built Home. (Something we will never forget) We had been looking for months, dealt with a lot of people, many of which had zero follow up. Things were different with Keith, between the first phone call to his voicemail at 9am that morning to his call back was maybe 10 minutes, throughout the day he sent my wife links and info so we knew what questions to ask when we met him that evening.
We knew the market extremely well, every free minute for three months was out looking at homes, asking questions and learning where to live and what we wanted in a home, we were exhausted from looking and we needed a broker and an advocate, someone that was going to look after us. All the other new homes we saw we never took our check book, because none of them made us feel comfortable, before we met with Keith I grabbed my check book because I knew he was going to help us build a house.
We met with Keith, he walked us through a very nice Flynn built home in Gulf Breeze, then Keith showed us the lot that we could build our future home on. It was perfect, Keith explained the process and as I thought we wrote a check that day for a deposit on our new Flynn built home.
We met with Keith two days later to go over the details of the contract, every little thing was explained and discussed. One thing as a side note, Keith is by the book, no worries about him missing something in the contract, which I appreciate, I write a lot of contracts and the small details are important, don’t worry, Keith has that handled.
From step A to Z of our new Flynn Built home, Keith made sure we were comfortable, he explained things in detail and was upfront about any changes that we made and the costs involved. We turned our home into or dream home with many different changes, they were all handled professionally and everything happened per the contract.
We have built a home before, and we were fortunate to build another home, the experience we had with Keith Furrow and Flynn Built homes was amazing, talk about an experience you can look back on and say wow we really enjoyed the experience and it was actually fun.
I believe Keith and the builder enjoyed the experience of us building a home with them as we were able to do a lot of new and exciting things that the area hadn’t seen before and truly make it our dream home. For that I thank Keith.
Take it from my wife and I, start with Keith, don’t go through the hassle of trying to work with others that don’t follow up and honestly don’t care. Keith is a hard worker, as I sit on the front porch of our new Flynn Built home with the Sold sign from Keith Furrow in the front yard, Keith is down the road showing homes on a Monday at 7:30 pm.
He takes care of his customers, and he is ALWAYS there for him. He always asks for feedback to make sure he is taking care of your needs. As long as we are in the Panhandle Keith will be our Realtor and we consider him a friend.
Without any hesitation I would recommend Keith Furrow, he is truly an expert in his field and enjoyable to work with.
If you have worked with another realtor/broker before, get ready to be spoiled, Keith is the best!